Last Updated: June 2026
Who We Are
The Lavender Boat is committed to maintaining the trust and confidence of visitors to our website.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controllers are Chris Wilson and Tracy Wilson, trading as a Partnership under the business name The Lavender Boat, based in the United Kingdom.
We do not sell, rent, or trade email lists with other companies or businesses for marketing purposes. This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
Cookies
The Lavender Boat may set and access cookies on your computer via lavenderboat.com. Cookies provide our system with basic data required to deliver website functionality and improve your browsing experience. You can clear or block cookies at any time through your internet browser settings.
Google Analytics
When someone visits lavenderboat.com, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to track metrics such as the number of visitors to various parts of the site. This information is processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
E-Commerce & Customer Data
When you make a purchase or attempt to make a purchase through our website’s automated commercial systems, we collect certain information from you necessary to process your order. This includes your name, billing address, shipping address, email address, and phone number.
- We use this data strictly to fulfill orders, process payments, arrange shipping, and provide you with invoices or order confirmations.
- Payment details are processed securely through our third-party payment gateways; we do not store your raw credit or debit card details on our servers.
Website Comments
When someone visits our site, there may be the ability to submit comments on particular articles or pages. When commenting, you are welcome to use aliases or information that protects your identity. The details you choose to provide (such as name, email, or website) are stored so that we can display your comment back to you and to anyone viewing the comment sections on the site. We do not verify this information, nor do we require verification.
Third Parties
In certain circumstances, technical data such as your IP address, geographic location, and browser-related details may be shared with trusted third-party service providers (such as our website hosting platform, security plugins, payment processors, and delivery couriers) to ensure the secure and functional operation of our store and website.
Access to Your Personal Information
Under UK GDPR, you have the right to view, amend, or delete the personal information that we hold. Please direct any data access or erasure requests to our team at info@lavenderboat.com, and we will work with you to swiftly remove or update your personal data.
Changes to Our Privacy Policy
We may make changes to our Privacy Policy in the future; however, the most current version will always govern our processing of your personal data and will be available to you on this page. If we make a change that, in our sole discretion, is material, we will notify you via a website update or email where possible. By continuing to access our services, you agree to the terms of this Privacy Policy.